$ewm

EEEEEEEEEEEEEEEEEEEEEEE!!!!!!

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Happy 12th Birthday dA!!!

Tue Aug 7, 2012, 10:35 AM by $ewm

Can't believe it's been 12 years already!! I hope that everyone has a wonderful day today. Don't miss out on all the awesome activities. Be sure to check out this article for more details.

Enjoy everyone!!!!!

E!!!

2 Comments

Who's going to PAX? + Scarf Finished

Journal Entry: Mon Aug 6, 2012, 11:50 AM

Update with Finished Scarf

Aug 24th

Only 6 more days until the Penny Arcade Expo. I'm super excited!!! I'm planning on bringing Fella with me and a huge stack of STICKERS for fellow deviant that would like a sticker

I was able to finish my Amy Pond scarf with plenty of time to spare. I'll be wearing it to PAX

Fella with Amy Pond Scarf 1 by $ewm

Amy Pond Scarf 1 by $ewm

PAX Anyone?

Aug 6th

Hi everyone!!!!
The Penny Arcade Expo is coming up soon August 31st-September 2nd. Was curious to hear who all is going!! I'd bring Fella with me but I'm afraid he'd run off on his own and get lost. This will be my second year and I'm so excited should be super fun happytimes!!!! I saw quite a few Doctor Who's last year around.. I'm trying to finish my Amy Pond Night Terror's scarf in time to wear. I have 19 strips left to go and 23 days left to finish it. I hope to see lots of deviants there!!

E!!!

Untitled by $ewm

Here's the original scarf

It takes a lot of imagination to be a good photographer. In photography, everything can be so ordinary, it takes a lot of looking before you learn to see the extraordinary.

–David Bailey

5 Comments

FAQ Revamp PT3

Mon Aug 6, 2012, 7:24 AM

Another busy week for the FAQ Revamp. Some new FAQs have been added and we removed quite a large number of FAQs, but have no fear the majority of the information removed was actually merged to create more beneficial FAQs or it was completely obsolete. Since the beginning of our project we have removed a total of 42 FAQs and added in 15.

The following are some of the things we have worked on this week.

Under My Account the section "My Earnings" has been added and three brand new FAQs have been created. FAQ 123 has been relocated here.

FAQ #97: How can I see how much money I've made?
FAQ #98: Can I cancel a check after it has already been processed?
FAQ #99: What should I do if I never received the check I requested from My Earnings?
FAQ #123: When will I receive my earnings check?

The deviantART>News section has been completely removed as none of them were relevant anymore

deviantFilm section was reviewed

Merged FAQ 671, 760, 761, 858, 863, 868, 869, 865 into a single FAQ to match up with the Collection Folders equivalent
FAQ #762: What is the Gallery Folders Feature and how do I use it?
FAQ #6: What is the Collections Feature and how do I use it?

Mergd FAQ 866 into FAQ #864: How can I add or remove deviations from my Featured Gallery section.

Merged FAQ 22 into FAQ #21: Where can I obtain the source files for the deviantART Mascot and logo?
This FAQ was also updated with the most up to date file sources.

Screenshots have been added to FAQ #6: What is the Collections Feature and how do I use it?

We've had a lot of great feedback in the past two articles. Thanks so much to everyone who's taken the time to leave some feedback. We are almost done reviewing all of the FAQs within our area and then we'll be cross checking each other's FAQs to make sure everything is completely up to date and include beneficial links where possible. We still have numerous FAQs we will be adding screnshots to so keep an eye out for those. We'd also like to expand the Direct Help Desk category links to CEA and Retail related FAQs.

24 Comments

FAQ Revamp Project Update pt2

Mon Jul 30, 2012, 10:29 AM

Hi deviants!!!!

Another update from the Help Desk Team about the FAQ Revamp

We started with a total of 302 FAQs not including Retail and Copyright & Etiquette related FAQs. So far in the past 2 weeks we have reviewed 218 and have 84 left to review. It may seem like only a small bit left to go but we still have a lot more planned.

The following sections are ones we have reviewed this week completely/partially:

deviantART>Guides (removed out of date FAQ 602 and moved FAQ 90 to deviantART>My Account>Your Profile Page) this section has been eliminated
deviantART>Help Desk & FAQ
deviantaRT>Problem & Errors
deviantART>Search
deviantART>Sta.sh

We've been making a list and checking it twice to make sure FAQs that could be greatly benefited from Screenshots are noted down. Some FAQs have already been improved by fancy new screenshots done by $Ikue We'd love to hear from you all if there are certain FAQs you believe could be benefited from Screenshots. Please note though we only want to add screenshots to the ones that can truly benefit from it to make it easier for those who might have difficulty understanding the text or locating the information.

Check out what the new screenshots look like in FAQ #400: I created a group but users cannot join. How do I let them?

Links that suggest you contact the Help Desk are being modified to take you the Contact Form with the category you need automatically set! Yes that's right you can link someone directly to a specific category of the Help Desk

For anyone who wants to give this new addition a whorl simply add /?category= to the end of the contact link and then add the category name. Here is an example this one sends you directly to Bug Reports. [link]

We loved all the responses sent in on the last update and hope you keep them coming. We are taking in suggestions for new FAQs, recommendations on FAQs that need attention due to being rusty, confusing, or ones that need screenshots. Please keep in mind though that we are only updating FAQs within our area so this does not include any FAQs that are Retail or Copyright & Etiquette related.

Stay tuned we should have some exciting news coming up!

31 Comments

FAQ Revamp Underway

Wed Jul 25, 2012, 9:06 AM

Hey deviants!!

The Help Desk team myself $ewm, $Ikue, and $Thunderstatement have been super busy making sure that all of your General Inquiries and Bug Reports get handled as soon as possible. Our current initial response time is no more than 48 hours this week! We are super pleased to announce that we’ve been doing a lot more than handling tickets lately. We are doing some serious business FAQ Revamping to make sure all FAQs are completely up to date and easy to understand. We are also merging similar FAQs to reduce redundancy to keep the overall FAQ amounts low to ensure it’s easier to find the information you are looking for.

We started the FAQ Revamp last week and we’ve already covered a little over 100 FAQs!! The following FAQ sections are ones we have already tackled or are currently in the process of tackling.

deviantART>About deviantART
deviantART>Browsing & Comments
deviantART>Deviation & Scraps
deviantART>My Account
Groups

We’ve relocated some FAQs for easier locating such as all Point FAQs which were originally located in the Prints section are now located in the main section of the FAQ page under Points.

We are also creating brand new FAQs based on common inquiries we’ve received in the Help Desk. The following are are brand new.

FAQ #400: I created a group but users cannot join. How do I let them?
FAQ #401: I’m experiencing problems with my group, what can I do?
FAQ #402: I’m an admin in a group but cannot perform administrative actions, why?
FAQ #403: How will others know that I’m part of a group? How do I know what groups I'm in?
FAQ #404: How do I upload an avatar for my group and what are the limitations?
FAQ #405: How do I leave a group I no longer wish to be a part of?
FAQ #406: How do I remove a user’s deviation from my groups gallery/favs?
FAQ #407: How do I remove my deviations from a group?
FAQ #408: Can I delete my group?
FAQ #410: What are the official deviantART groups?
FAQ #430: Can any member of the group submit deviations to the group's gallery?

We hope that these changes make it easier for everyone to find the information they are looking for. If anyone has any thoughts on our FAQ Revamp project please feel free to leave a comment on this blog post. We’d love to hear what you guys think of what’s been done so far and if anyone has any recommendations on FAQs that are getting rusty, are confusing, or maybe there’s something you feel is missing from our FAQ please let us know!

Stay tuned for more updates!!

73 Comments

Status Forum Concerns

Thu Apr 12, 2012, 11:22 AM

Hi Everyone!
I wanted to thank everyone for the responses on $Thunderstatement’s Blog Pro Tip: Don’t Wait to Report a Problem. There was quite few concerns about the state of our Status forum and we are working to address this because it is most definitely a valid concern and we greatly appreciate those who brought this to our attention!

For quite some time we tried to reserve the Status Forum to the most urgent issues which resulted in parts of the site being completely unusable resulting in high counts of tickets and concerns, to make sure that everyone was made aware of the issue as quickly as possible. By doing this the Status Forum remained quite small due to these types of issues not coming up as frequently and when they do the deviousTechnology department is sometimes so fast the issue gets fixed before we get to press the “Add Article” button!

Due to this our Status Forum appears quite dead despite the many issues that might occur on a weekly basis.

Several smaller issues can happen on a weekly basis that aren’t as severe as the ones we normally post up, but that doesn’t mean they aren’t important! We understand there is frustration when Bug Reports are submitted and result in getting told it’s a known issue even though there isn’t even on the Status Forum. In light of this we will be working our best to make sure more posts are made concerning the latest bugs that affect multiple deviants. Keep in mind though that there are some issues that we simply cannot(or will not) post such as security issues, minor typo issues, and issues that are only affecting a single person. We want to ensure that we can keep you all informed on all the buggies creeping around the site and encourage everyone to subscribe to the Status forum to keep up to date.

EWM

13 Comments

The Help Desk: A Year in Review

Journal Entry: Mon Feb 13, 2012, 2:37 PM

DeviantART's Community Operations department aims to foster an environment where deviants can come together and be empowered within,and by, the community. By providing an organized, motivated, accountable, and effective department, we are leading the way for deviants to participate in a manner where they feel listened to, valued,and inspired. 2011 was an amazing year for Community Operations and we wanted to share a few of the highlights!

Introductions

Fiona :

Director of Community Operations $fourteenthstar

Pete :

dAmn & Forums Project Manager `Tachy-on

Copyright & Etiquette Administration

Daniel : Project Manager $realitysquared

Aun-Juli : Team Leader $aunjuli

Kay $damphyr

Jenn $y2jenn

Bryan $godofodd

Dom $dxd

Kassandra $kozispoon

This team takes care of Abuse Reports, Account Ban Appeals, COPPA Reports, DMCA Notice Reports, Policy Inquiry/Violations@, and Spammer Reports.

Help Desk

Evanita : Team Leader $ewm

Chris $Ikue

Ollie $Thunderstatement

This team takes care of General Help/Help@ and Bug Reports.

Quick Stats Overview

Over the course of 2011 Community Operations solved 34,249 General Help Inquiries, 17,981 Bug Reports, 2,931 Chat/Forum Inquires, and 46,399 CEA tickets. That's 101,560 tickets over the whole year. WoWZA!!!

For comparison, in 2010 we solved 33,787 General Help Inquiries, 19,083 Bug Reports, 1,730 Chat/Forum Inquiries, and 40,281 CEA tickets for a grand total of only 94,881.

Our Help Desk

The deviantART Help Desk is home to three teams:

The main Help Desk team, in charge of answering tickets related to General Help, Bug Reports, and Chat/Forum Inquiries;

The Copyright and Etiquette Administration, responsible for Abuse Reports, Account Ban Appeals, Policy Inquiries, COPPA Reports, DMCA Reports, and Spammer Reports;

The Retail Customer Care department, which handles all retail-oriented inquiries. The Help Desk is open Monday through Friday. Most issues, aside from CEA matters, are able to be resolved within four days -- and often, much quicker. Due to their nature, CEA-related tickets require more time for investigation, and as such, the response time is greater.

Recent Improvements

We have been using Zendesk to run the Help Desk since September 2009 and it has greatly improved our ability to provide the best assistance possible. Over the course of 2011, we were able to add several new features to the Help Desk, including:

Two CEA ticket sections -- COPPA Reports and Spammer Reports -- that allow us to better monitor these types of situations.

Additionalrequirements for filing Abuse Reports: name of offender and direct links to the abuse. These requirements have greatly reduced the amount of time it takes to make sure these situations are handled as diligently as possible.

Ban Appeals are now exclusive to only deviants who are banned and need to appeal their ban. An amazing 49% of all tickets submitted to this category prior to the change had nothing to do with appealing a ban. The change allowed us to make sure that all Ban Appeals are truly banned deviants seeking to appeal their ban.

"Satisfaction,"a tool to help gain feedback on the satisfaction of the tickets we handle. When tickets are solved, deviants are able to vote either "Good Satisfaction" or "Bad Satisfaction" and can optionally leave a response stating why the satisfaction rating was given.

* Please note that the Help Desk only includes tickets submitted via the Help Desk Contact Form. This does not include all reports made using the report violation button on deviations which are submitted to the Moderation Desk.

Visit Us Today!

Ticket Satisfaction

We began using the Satisfaction feature in April, and have maintained a positive rating of 84% across the entire Help Desk. This includes all departments within Community Operations, as well as our Retail department (which handles all tickets relating to deviantWEAR, Prints, Points, AdCast, and payment support for Premium Memberships). Each department also has its own rating over the past 60 days.

General Help/Help@ 83%
Bug Reports 86%
Chat/Forum 83%
CEA 82%

For 2012 and Beyond. As 2012 marches on, it's the aim of all Community Operations to:

Respond to deviants as soon as possible, given the current volume of deviants in need of assistance.

Respond with a positive friendly attitude.

Respect and treat you as we would want to be treated.

Guide you in the right direction.

It was a pleasure to help everyone last year! We look forward to serving you this coming year and hope to provide all deviants with the best Help Desk experience possible.

28 Comments

The Help Desk: a year in review

Mon Feb 13, 2012, 12:44 PM

DeviantART's Community Operations department aims to foster an environment where deviants can come together and be empowered within, and by, the community. By providing an organized, motivated, accountable, and effective department, we are leading the way for deviants to participate in a manner where they feel listened to, valued, and inspired. 2011 was an amazing year for Community Operations and we wanted to share a few of the highlights!

Introductions

The Community Operations department is comprised of both the Copyright & Etiquette Administration and Help Desk teams.

Fiona ($fourteenthstar): Director of Community Operations

Copyright & Etiquette Administration

Daniel ($realitysquared): Project Manager

Aun-Juli ($aunjuli): Team Leader

Kay ($damphyr)

Jenn ($y2jenn)

Bryan ($godofodd)

Dom ($dxd)

Kassandra ($kozispoon)

Help Desk

Evanita ($ewm): Team Leader

Chris ($Ikue)

Ollie ($Thunderstatement)

dAmn & Forums

Pete (`Tachy-on)

Quick Stats Overview

Over the course of 2011 Community Operations solved:

34,249 General Help Inquiries,

17,981 Bug Reports,

2,931 Chat/Forum Inquires, and

46,399 CEA tickets. That's 101,560 tickets over the whole year.

For comparison, in 2010 we solved:

33,787 General Help Inquiries,

19,083 Bug Reports,

1,730 Chat/Forum Inquiries and

40,281 CEA tickets for a grand total of only 94,881.

The Help Desk

The deviantART Help Desk is home to three teams:

The main Help Desk team, in charge of answering tickets related to General Help, Bug Reports, and Chat/Forum Inquiries;
The Copyright and Etiquette Administration, responsible for Abuse Reports, Account Ban Appeals, Policy Inquiries, COPPA Reports, DMCA Reports, and Spammer Reports;
The Retail Customer Care department, which handles all retail-oriented inquiries.

The Help Desk is open Monday through Friday. Most issues, aside from CEA matters, are able to be resolved within four days -- and often, much quicker. Due to their nature, CEA-related tickets require more time for investigation, and as such, the response time is greater.

Recent Improvements

We've been using Zendesk to run the Help Desk since September 2009, and it's greatly improved our ability to provide the best assistance possible. Over the course of 2011, we were able to add several new features to the Help Desk, including:

Two CEA ticket sections -- COPPA Reports and Spammer Reports -- that allow us to better monitor these types of situations.
Additional requirements for filing Abuse Reports: name of offender and direct links to the abuse. These requirements have greatly reduced the amount of time it takes to make sure these situations are handled as diligently as possible.
Ban Appeals are now exclusive to only deviants who are banned and need to appeal their ban. An amazing 49% of all tickets submitted to this category prior to the change had nothing to do with appealing a ban. The change allowed us to make sure that all Ban Appeals are truly banned deviants seeking to appeal their ban.
"Satisfaction," a tool to help gain feedback on the satisfaction of the tickets we handle. When tickets are solved, deviants are able to vote either "Good Satisfaction" or "Bad Satisfaction" and can optionally leave a response stating why the satisfaction rating was given.

* Please note that the Help Desk only includes tickets submitted via the Help Desk Contact Form. This does not include all reports made by using the report violation button on deviations which are submitted to the Moderation Desk.

Ticket Satisfaction Ratings

We began using the Satisfaction feature in April, and have maintained a positive rating of 83% across the entire Help Desk. This includes all departments within Community Operations, as well as our Retail department (which handles all tickets relating to deviantWEAR, Prints, Points, AdCast, and payment support for Premium Memberships). Each department also has its own rating over the past 60 days.

General Help/Help: 83%

Bug Reports: 86%

Chat/Forum: 83%

CEA: 82%

For 2012 and Beyond

As 2012 marches on, it's the aim of all Community Operations to:

Respond to deviants as soon as possible, given the current volume of deviants in need of assistance.
Respond with a positive friendly attitude.
Respect and treat you as we would want to be treated.
Guide you in the right direction.

Thank You

It was a pleasure to help everyone last year! We look forward to serving you this coming year and hope to provide all deviants with the best Help Desk experience possible.

131 Comments

Holiday Seasonal Delays

Journal Entry: Wed Dec 7, 2011, 11:15 AM

Hiya everyone!!!!
Tis the season to be jolly

and the season for Help Desk delays

! During the Holiday Season the Help Desk closes for Thanksgiving, Christmas, and New Years. These Holiday closures along with an increase in ticket submissions causes response delays on top of any current delays. In order to help keep these delays to a minimum please make sure to submit your tickets to the correct categories and also to keep all information concerning your issue in a single ticket as submitting multiple tickets can clog up the desk.

For more information about Holiday Seasonal Delays and about selecting the correct category for your situation please see the following Status Forum Post

I hope that everyone is having a wonderful Holiday Season

EWM

It takes a lot of imagination to be a good photographer. In photography, everything can be so ordinary, it takes a lot of looking before you learn to see the extraordinary.

–David Bailey

6 Comments

Freeland Photography Fundraiser

Journal Entry: Thu Nov 10, 2011, 9:55 AM

Help *HeWhoWalksWithTigers Raise Funds for Freeland Foundation

Hi there everyone!
Continuing his wildlife conservation efforts, *HeWhoWalksWithTigers will be interning for the FREELAND Foundation. His efforts towards wildlife conservation is awe inspiring and the many people here on deviantART that have helped him reach his goals towards wildlife conservation is equally inspiring. In order to help with this new project he has started a fundraiser which you can find more information about in his journal. I hope he's able to obtain his goal at spending at least 6 months in Bangkok helping out with Tiger and Elephant conservation.

FREELAND PHOTOGRAPHY FUNDRAISER!    Gallery
    Other Profiles

        Facebook
        YouTube

Blogger


    Conservation

        WWF
        Snow Leopard Trust
        WildAid

It takes a lot of imagination to be a good photographer. In photography, everything can be so ordinary, it takes a lot of looking before you learn to see the extraordinary.

–David Bailey

2 Comments

Listening to: People by AWOLNATION
Reading: Help Desk Tickets
Watching: Pysch
Eating: sammich
Drinking: water

Help Desk Stats

Journal Entry: Thu Oct 20, 2011, 3:37 PM

It's Neck and Neck!!

Hiya everyone!
Just thought I'd give a shout out from the Help Desk to let you guys know how things are going. It's been a super amazing week for Bug Reports and General Help. To give you an idea of how awesome these sections are doing Bug Reports has a total of 88 outstanding tickets (includes new, open, and pending tickets) and General Help has 260 outstanding tickets. Please remember that these two sections are handled exclusively by myself, $Ikue, and $Thunderstatement

In addition to that awesomeness, while checking on our stats I found out we've got some close numbers going on for top solved tickets for the week! at one point the three of us were sitting at 260 solved tickets a piece!

A few others are pretty close as well

$dxd with 252 solved
$Thunderstatement with 246 solved

We are all working hard in the Help Desk!

It takes a lot of imagination to be a good photographer. In photography, everything can be so ordinary, it takes a lot of looking before you learn to see the extraordinary.

–David Bailey

22 Comments

Mood: dA Love
Listening to: People by AWOLNATION
Reading: Help Desk Tickets
Watching: Pysch
Eating: sammich
Drinking: water

Chatting it up on dAmn Tomorrow!

Journal Entry: Wed Sep 14, 2011, 10:23 AM

#help and #CommunityOperations

Hiya Everyone!!!
Tomorrow the Community Operations department will be spending some time on dAmn in the #CommunityOperations and #help chats. You can find us in these chats Tomorrow, Thursday the 15th of September at 11 am PST. Find your local time here

Will be taking an informal Q&A session in #CommunityOperations and answering any questions that you all may have concerning your deviantART account, taking bug reports or any other related issues in #help

Who all will be there?!?!

You can expect to see

It takes a lot of imagination to be a good photographer. In photography, everything can be so ordinary, it takes a lot of looking before you learn to see the extraordinary.

–David Bailey

3 Comments

Mood: dA Love
Reading: Help Desk Tickets
Eating: need noms
Drinking: water

Deviously Turning 11

Mon Aug 1, 2011, 8:32 AM

Hiya Everyone!!!! Can't believe it's already the 11th Birthday... feels like it was not too long ago I was at HOB celebrating the 10th Birthday with everyone

Lots of exciting things going on. Make sure to check out our Birthday Article full of all the super cool events, check out our awesome deviousness award article and congratulate `Dan-Heffer, and look forward to so much more to come

You can help us celebrate in style by skinning your journal with this fantastic journal skin which by the way is available to everyone even if you don't have a premium membership

2 Comments

Mood: dA Love
Reading: Help Desk Tickets
Eating: need noms
Drinking: water

Our New Sugar Gliders (Now with Videos)

Journal Entry: Sun Dec 5, 2010, 8:28 PM

Momo and Petrie

Over the past couple months Linhart (~Cryosis) and I have been researching getting Sugar Gliders for pets. We were lucky enough to meet some local Sugar Glider owners and go to a Sugar Glider Gathering where we learned a lot about them and were able to hold and pet them for the first time. Absolutely irresistible for sure! After much consideration we have purchased two gliders from Tracy a local breeder. We have named them Momo and Petrie and we met them last Sunday. Needless to say their cuteness has captured our hearts and we look forward to welcoming them into our home sometime around Christmas.

Momo and Petrie and the sleeve!

Momo and Petrie I

Momo

Petrie

Click here for more photos

Sugar Glider Feature

EWM

It takes a lot of imagination to be a good photographer. In photography, everything can be so ordinary, it takes a lot of looking before you learn to see the extraordinary.

–David Bailey

51 Comments

Mood: Adoration
Listening to: Tropico III
Reading: Help Desk Tickets
Watching: Momo & Petrie videos
Eating: need noms
Drinking: water

Need Fluffy Advice

Journal Entry: Thu Sep 2, 2010, 10:47 AM

Sugar Gliders

I've been really anxious about getting a pet.. I've always had at least one and now that I'm moved out I need a fluffy buddy. Was thinking about a hamster... Lindy wasn't too keen on that but he's always wanted a pair of Sugar Gliders which I've done a lot of researching and I definitely think we could manage that

so I've been busy looking up cages, cage sets, toys, food, etc. If any of you guys have ever had one or know someone that has let me know I'd love to hear what you guys have to say!

Sugar Glider Feature

:thumb146609125:

EWM

It takes a lot of imagination to be a good photographer. In photography, everything can be so ordinary, it takes a lot of looking before you learn to see the extraordinary.

–David Bailey

24 Comments

Mood: Joy
Listening to: Hide and Seek - Imogen Heap
Reading: Help Desk Tickets
Drinking: Orange Juice

Fantabulous Birthday Bash!!!!! + VIDEOS

Journal Entry: Fri Aug 13, 2010, 2:39 PM

The Aftermath

Last Friday, I flew to Los Angeles for the big 10th deviantART Birthday Bash with my bf Linhart ~Cryosis ...was extremely crazy but loads of fun

Spent time with all the staff at HQ

it's changed so much since I've been there last. It's such a great environment

Got to see a lot of staff that I haven't had the chance to see in over 3 years and met a lot of staff I haven't had the opportunity to meet w000 everyone is awesomesauce!!!

I love you guys!!

Saturday was the big day and oh mai was it busy lots of stuff to do. Unfortunately the lighting conditions weren't too grand for photos but took quite a few videos which I'd love to share with you guys

For me the party was seeing deviantART living and breathing physically.. seeing the community in action especially with the launch of deviantART Muro... being able to see deviants drawing live and submitting their works was amazing something I'll never forget!

Sunday was a bit of a hectic day had a wonderful breakfast with Linhart, $Ikue, `shuttermonkey, $zilla774 and his wife Monica and daughter Emily at IHOP and then back off to the hotel. Our shuttle back to the airport was extremely late but still managed to make it there with enough time to get some See's chocolates and a mocha frap mmmmm delicious!

I hope that everyone that had a chance to go to the big House of Blues bash, any of the satellite meets, or spent time on dA during the Birthday had tons of funtiems!!!

VIDEOS
deviantART Birthday Bash - Angelo Introducing deviantART Muro PT1
deviantART Birthday Bash - Angelo Introducing deviantART Muro PT2
deviantART Birthday Bash - Angelo Introducing deviantART Muro PT3

deviantART 10th Birthday Bash at House of Blues - Angelo's Closing Speech PT 1
deviantART 10th Birthday Bash at House of Blues - Angelo's Closing Speech PT 2
deviantART 10th Birthday Bash at House of Blues - Angelo's Closing Speech PT 3
deviantART 10th Birthday Bash at House of Blues - Angelo's Closing Speech PT 4
deviantART 10th Birthday Bash at House of Blues - Angelo's Closing Speech PT 5

EWM

It takes a lot of imagination to be a good photographer. In photography, everything can be so ordinary, it takes a lot of looking before you learn to see the extraordinary.

–David Bailey

33 Comments

Mood: Joy
Listening to: Echo by Incubus
Reading: Help Desk Tickets
Drinking: Water

Relocation + dA Bday Party!!!

Journal Entry: Fri Jul 23, 2010, 5:03 PM

Washington!!

Lots of big news in E land!! Last Sunday I flew out to Seattle to surprise my bf Linhart (~Cryosis) He had absolutely no idea I was arriving earlier than anticipated (my move date wasn't until August 1st). Some friends of ours including ~miss-elaineous picked me up and I crashed at Elaine's for the night. Elaine called Linhart Monday morning saying she got a surprise for him in the mail needed him to come pick it up. I gave her a Canon Lens mug to give to him as the "surprise" and while he was oooing and ahhing over the awesome mug I walked in the room and surprised him. His face can be pretty much be summed up with

he looked absolutely perplexed. Needless to say he was super happy that I arrived early

dA Bday Bash!!!

I'm extremely happy to announce that both Linhart and I will be attending the super awesome dA Bday Bash at the House of Blues

I'm looking forward to getting to hang out with all the deviants, some I've met before and others getting to meet for the first time

I'm also looking forward to checking out HQ I haven't been there since Dec 07 it's changed so much since then

should be good times! I'll also be bringing my ladybug with me

as well as my camera be on the lookout I'll be taking lots of photos and videos

EWM

It takes a lot of imagination to be a good photographer. In photography, everything can be so ordinary, it takes a lot of looking before you learn to see the extraordinary.

–David Bailey

9 Comments

Mood: Joy
Reading: dA FAQs
Drinking: Water

Mom's Photography Gallery Exibition + Moar!!!

Journal Entry: Mon Jul 12, 2010, 6:10 PM

dA Party Bash!!

Just found got a confirmation that I am indeed going to the dA Birthday Bash

will provide moar info about this at a later date

EWM

Gallery Opening Reception

Early today well rather I should say yesterday it's past midnight, my Mom *Tazzy- had her gallery opening for her very first gallery exhibition at the Foellinger-Freimann Botanical Conservatory.

See Video for Gallery Tour

She has a total of 48 framed prints that she mated and framed herself up for display until August 29th. Each print was printed here on dA. I'm absolutely proud of all the hard work she put into this show and how beautiful it looks! I'm hoping she'll sell quite a few prints.

Dad and I had a super surprise in store for her that we have been planning since last year. Dad got a medium sized plastic tote and filled it full of peppermint patties.. but wait .... are we sure that the whole box is really full of just peppermint patties... or is there something more to this box! Watch the videos to find out the surprise.

EWM

Surprise Part 1

Surprise Part 2

Surprise Part 3

Surprise Part 4

EWM

It takes a lot of imagination to be a good photographer. In photography, everything can be so ordinary, it takes a lot of looking before you learn to see the extraordinary.

–David Bailey

7 Comments

Watching: Mom\'s reactor to the peppermint patty secret
Drinking: Water

From the Help Desk Concerning v7

Journal Entry: Wed May 19, 2010, 11:42 AM

Concerning Version 7 Issues

Hi Everyone!
I just wanted to remind you all that as with previous version and big feature launches we would like to ask everyone to take the time to immerse themselves into the new version before submitting any Help Desk tickets. We would recommend not submitting any tickets concerning the new version until 24-48 hours after the launch.

I'd also like to mention that responses to Help Desk tickets will experience some longer than normal delays due to an increase in tickets. We are diligently working on all the incoming tickets.

We appreciate your cooperation and hope that you all are enjoying the new version.

Version 7 Launch Article

EWM

It takes a lot of imagination to be a good photographer. In photography, everything can be so ordinary, it takes a lot of looking before you learn to see the extraordinary.

–David Bailey

My Stamps

33 Comments

Mood: dA Love
Reading: Help Desk Tickets
Eating: Chocolate Chip Cookies
Drinking: Water

Bug Testing + LLAMAS

Journal Entry: Thu Apr 1, 2010, 12:45 PM

I CAN HAZ LLAMA TIEMS NOW

anyone want to share llamas let me know?

EWM

SQUEEAKIE SQUEEAKIE!!

As you all know I absolutely love testing bugs.. I get to poke, shake, squeeze, and figure out what ails them so #dt can fix em up and let them be on their way and our of your hair! .... cause we all know we don't want bugs in our hair right.. right!

In order to continue on with my love for bugs I have been asked to take a part time position at a bug factory (who's name I cannot disclose at this time) where I will get to test the squeakers

OMG I KNOW I absolutely love squeaking the ladybugs. Maybe the factory will let me take some of the test subjects home for presents for my doggies

EWM

It takes a lot of imagination to be a good photographer. In photography, everything can be so ordinary, it takes a lot of looking before you learn to see the extraordinary.

–David Bailey

My Stamps

40 Comments

Eating: Fruit Loops
Drinking: Milk

This is a bug test please do NOT comment

66%

76 deviants said

22%

26 deviants said

12%

14 deviants said

8 comments Previous Polls

Journal History

Apr 4, 2013 Live help on #help
Mar 22, 2013 Seattle deviantMEET tomorrow - Update with Photos
Dec 21, 2012 Wishing everyone a wonderful Holiday Season!!
Sep 20, 2012 FAQ + Life Updates
Aug 11, 2012 FAQ Revamp Pt 4: Prints FAQ Merger
Aug 7, 2012 Happy 12th Birthday dA!!!
Aug 6, 2012 Who's going to PAX? + Scarf Finished
Aug 6, 2012 FAQ Revamp PT3
Jul 30, 2012 FAQ Revamp Project Update pt2
Jul 25, 2012 FAQ Revamp Underway
Apr 12, 2012 Status Forum Concerns
Feb 13, 2012 The Help Desk: A Year in Review
Feb 13, 2012 The Help Desk: a year in review
Dec 7, 2011 Holiday Seasonal Delays
Nov 10, 2011 Freeland Photography Fundraiser
Oct 20, 2011 Help Desk Stats
Sep 14, 2011 Chatting it up on dAmn Tomorrow!
Aug 1, 2011 Deviously Turning 11
Dec 5, 2010 Our New Sugar Gliders (Now with Videos)
Sep 2, 2010 Need Fluffy Advice

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What is EWM and What Does EWM Mean?

Every once and awhile the question this question comes up. EWM is the artistic name I haveused since around the start of 6th grade. EWM is the first intial of my first, middle, and last name. and it is simply said E W M as single letters. So why do I like my intials so much? Well if you take a closer look if you take E and rotate it to the left 90 degrees it turns into a W. If you take W and flip it vertically you get M, so EWM is actually all the same letter. For the most part I sign everything EWM unless I am required to write my full name.

Photography Channel

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Last FM

Shoutbox

*4EverYoungKid: [link]
Mon Aug 1, 2011, 8:55 AM
~MayaTakamera: I have come to spam you with love
Wed May 19, 2010, 11:54 AM
~comicus14: ,,,,
Fri Apr 16, 2010, 9:41 PM
$kemayo: I'm testing a bug, and you're the first person I found with a shoutbox.
Fri Mar 12, 2010, 10:35 AM
`CynthiaCynical: Wed Mar 3, 2010, 10:05 AM
`scarletwave: Wed Jan 13, 2010, 9:45 PM
=EinStud: What's a Stamp?
Wed Dec 30, 2009, 11:26 AM
!azureseiharra: Just passing by and say hello
Sat Sep 26, 2009, 12:06 AM
#ArtBIT: Thu Sep 24, 2009, 2:43 AM
~brodinson: BABY COME BACK YOU CAN BLAME IT ALL ON ME I WAS WRONG AND I JUST CANT LIVE WITHOUT YOU
Tue Sep 15, 2009, 4:19 PM

Nobody

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